Get In Touch

+923154411232

info@rivon.com.pk

Punjab, Pakistan

Frequently Asked Question!

Do you offer Cash on Delivery (COD) across Pakistan?

Yes! We offer Cash on Delivery (COD) all over Pakistan, allowing you to pay safely in cash at your doorstep when your parcel arrives.

What are your delivery timings and shipping charges?

Standard delivery usually takes 3 to 5 working days across Pakistan. Shipping charges are minimal and will be clearly displayed at the checkout page before you place your order.

Are your products checked for quality before shipping?

Absolutely! Every single innovative and problem-solving product undergoes a strict quality control check before being packed and dispatched to ensure you receive perfect, working gear.

What is your return and exchange policy?

We offer a hassle-free 7-day return and exchange policy if you receive a damaged, defective, or incorrect product. Simply contact our support team, and we will guide you through the process.

How can I track my order once it is placed?

Once your order is shipped, you will receive a tracking number via SMS or Email. You can use this number on our logistics partner’s website to check your parcel’s real-time location.

How can I contact your customer support team?

We are always here to help you! You can easily reach out to our dedicated support team via WhatsApp, Email, or by visiting the ‘Contact Us’ page on our website.